CRM Systems

CRM Systems

To be succesful in business today it is important to keep clear relevant records of your customer base. Customer Relationship Management (CRM) software allows you to track every interaction that you have with your customers, whether its meetings, phone calls or sales. Every interaction can be noted to give you a quick and easy guide to the meetings that you have had, when you have met them and what they have bought.

CRM System

At eastQuayIT we offer two CRM solutions Swiftpage ACT and Microsoft Dynamics.
Swiftpage ACT as a software program has been around for 25 years. It allows you to build profitable relationships with your customers and helps you to manage and forecast sales with your existing client base.
Microsoft Dynamics is a CRM program designed by Microsoft and is designed as a flexible, powerful business solution for CRM and enterprise resource planning. IT is designed to help your staff become more productive and can help grow your business with clear defined steps for managing your customers leads and sales forecasts.
Microsoft Dynamics is a cloud based solution, Swiftpage ACT can be either installed at your work premises or we can host it on our servers allowing access to your data from any computer connected to the internet.